Executive Management

Each member of the CSRS executive management team has over 20 years of experience providing exceptional Data Collection and Data Processing Services.

 

Willy Kaplan, Chief Executive Officer

As CEO, Willy leads business growth and strategy. He is responsible for project development for new and existing clients, for ascertaining the research needs of the clients and developing the most efficient means for executing the project design. Willy is directly involved in projects and utilizes his thorough understanding of the industry to assess project viability as well as assist clients with data processing projects, web surveys, and mail surveys. Prior to joining CSRS, Willy was the Executive Vice President at Pine Company. [wkaplan@calsurvey.com]

Margarita Rodriguez, Vice President, Operations

As Vice President of Operations, Margarita has in-depth knowledge in data collection and oversees the management of complex telephone interviewing projects. Her experience allows her to appraise the difficulty and feasibility of clients’ requests and work with clients to understand their research goals and objectives. She handles client services regarding proposals, contracts and invoicing of all projects. She is also responsible for Human Resources and all personnel related issues. Prior to overseeing all operations, Margarita established expertise in various departments throughout the organization. Margarita has extensive experience in Spanish language translations and oversees CSRS’s bilingual staff. [mrodriguez@calsurvey.com]

Al Noiwangmuang, Vice President, Data Management

Al oversees the Data Processing Department, CATI/Web Programming Department, Coding, and Data Entry Department. Al is a seasoned data processing spec writer, experienced CATI (CfMC) programmer and Decipher© Software web programmer. He is the direct point of contact for clients conducting online surveys and works directly with them to ensure projects meet client’s expectations. Al is also the CSRS Information Security Manager responsible for managing the security of all data and sensitive information used or generated by CSRS. [anoiwangmuang@calsurvey.com]