Over the years, CSRS has gained extensive experience working with organizations that specialize in conducting research that requires Human Subjects protection in regards to confidentiality and privacy. Our academic and government clients for the most part, have required that our staff undergo additional training prior to the start of each study to ensure that we appropriately handle issues of confidentiality, sensitivity, privacy and informed consent.

In June, 2002, CSRS Management staff participated in an Educational/Training Course on “Protecting Study Volunteers in Research” as part of the Harbor-UCLA Research and Educational Institutional Requirement. In early, 2003 all CSRS full time employees and all CSRS telephone interviewers, selected to work on these studies, were required to complete the UCLA – Protecting Human Research Subjects on-line program in both “Social and Behavioral Research” and the “HIPAA Privacy Rule Research Education Course”. This certification process has now been established as a requirement for all CSRS staff to complete.

Since the implementation of the Health Insurance Portability Accountability Act of 1996, CSRS has put forth an added effort to ensure that studies that affected by the HIPAA policy are in compliance. Each client has different requirements and therefore, CSRS ensures that all procedures are customized to meet the needs of each study. Yet regardless of the procedure established, CSRS’ ultimate goal is to ensure that issues of privacy and sensitivity are handled with care and attention.

The website for the on-line certification course is:http://training.arc.ucla.edu.

Upon request, CSRS can provide a copy of the Certificate of Completion for each employee working in any capacity on a client’s project.