CSRS has extensive experience conducting and processing mail surveys. Our staff knows mail questionnaire layout requirements and will customize your project to meet your needs. Questionnaires can be produced in a wide variety of looks and feels. From one-color printing on basic paper stock, to full color printing on any paper stock or quality, we have extensive experience in designing full color documents in both offset and electronic printing.

Questionnaires can be personalized with name, address, or any other client supplied information, and we prepare personalized cover letters as required. CSRS can also add a unique identification number to connect an individual survey respondent with information previously known about this respondent to track responses over time.

CSRS handles complex sample data files and offers consultation on the numerous ways mail surveys can be executed. We will discuss the implications of using advance or pre-alert letters, reminder postcards, incentive options and multiple waves of mailings with you so you can choose the best option for your organization’s needs.

Over the many years of working with the U.S. Postal Service, CSRS has concrete experience  determining the most cost-efficient way to handle your incoming/outgoing survey postage expenses, and will provide you with practical recommendations about the best method to use.

All mail surveys are returned to our Van Nuys location where we open, check-in, code, input, and provide you with tabulated results.